Saturday, June 6, 2015

We Argue and the Media Cashes In

Recently we have seen a rise in the issue of image in this country. You may debate me that these topics are not about image but deep social problems.  I'm not exactly sure that we are allowed to tackle these social issues because of media coverage.  I look at social issues from as many sides as possible and some things are produced by a flawed image that is created, maintained and then destroyed by the media.

Yes the Duggar family has some problems.  Why are these people being attacked so ruthlessly?  It might possibly be that Josh Duggar did have some troubles as a young man.  The family got him some therapy so now they are qualified to be the image of religious purity on television.  I rarely and barely watch this show but it is easy to pick up that they are placed upon this pedestal and when that happens, the fall is much more dramatic.  That is what has happened causing huge rifts in philosophy between the scholars of Facebook and Twitter.  We argue and television gets to cash in.

Caitlyn Jenner is our newest famous person for just being famous.  How many lives will the Kim Kardashian sex tape actually reach.  I realize that Bruce made his own fame and in a more legitimate way than Kim but he was out of the public eye for some time and now his emergence at Caitlyn Jenner has made his gender identity issues a global concern.  Social media and television has shrunken the world so badly that nothing happens in isolation.  Again we are all subject to his struggle and it forces us to pick a side.  We argue and television cashes in.

Why is it that Ferguson spawned a million stories a day about police misconduct.  Thankfully some folks have campaigned to only share positive stories of police on social media as well.  But how is it that we can recreate Ferguson so easily in Baltimore?  Baltimore has black leadership so it can't really be about racism right?  Some of the police officers charged in the death are black.  We can't seem to play the race card but we sure can latch on to the damaged image of police.  That's the story "everyone" wants to see.  Now the image of police has been even more bruised and then we argue.  You guessed it, the media cashes in. 

By being such consumers of flawed media, we create some of the largest social rifts in this country.  I read somewhere that 2/3 of the arrests in Ferguson were people that didn't live in that area.  They were "activists" that came from other places.  This tells me that media reach made that situation worse than it might have been.  And then reporters stood in streets to show us how race is dividing our country.  Folks, I won't deny that we have real issues of race in this country but our addiction to information causes misconception and prevents meaningful change from happening.  Is that what we are looking for in our media, or are we just helping them cash in?  Wise people have always told me if you want to find out where power lies, you have to follow the money.  When it comes to the media, we are making ourselves powerless and we make it look like fun.

I know very little of the actual details of any of these examples.  So that's why I don't just latch on to every nugget that is shoved into my face.  I won't be arguing online with people who might be doing the same.  It is unfair to the people involved and issues are never truly resolved.  I hurt for these people sometimes because we make them objects to joked and debated about, They actually have to live with it.  Ask an actual Ferguson resident how this has changed their lives and you will probably hear real struggle and pain.  A pain that we can't feel a million miles away from our couch and keyboard.

Thursday, June 4, 2015

Top 10 Customer Service Complaints in Schools

I would like to say upfront that I really do like my parents and families.  I am a people person and you have to be to do my job.  However, over the years it is evident that parents are using a customer service mindset to approach school concerns and for many reasons this can’t be done.  Even if I sympathize or empathize with a parent I am bound by law, liability, board policies, student safety, privacy and much more.  The following list contains some of my favorite interactions with parents who were just looking out for their kid and they didn’t realize they were getting farther away from the end goal of fairness.  And for some that wasn’t the goal at all.

Top Ten Customer Complaints in Schools:

10.  Could you follow my daughter around today and make sure nobody picks on her?
9.  Can we just modify the grading scale?  He has had a bad year.
8.  Just tell the teacher to change the grade.  She’s never had an F before.
7.  (8th grade mother) Why can’t my daughter’s boyfriend pick her up for her doctor’s appointment?
6.  If you don’t let me see the video I’m calling the Regional Superintendent.  He’ll have your job.
5.  Could you tell my son’s stepmother she can’t pick him up from school?  We don’t get along.
4. My son told me that kids bring weed to school all the time and you don’t do anything about it. (During an expulsion hearing)
3. Parent: Why didn’t my daughter make the team? Me: maybe she’s not ready for this level of play yet.  Parent: Did you know that coach is a pedophile?  Me: And you let her tryout for his team?
2. I’m not going to complain because the teacher will take it out on my kid.
1. Playing time, playing time, playing time...

Again, I’m not poking fun.  If you are a parent reading this be sure to come to the table recognizing we are taking about PUBLIC schools.  Your experience in a conflict situation will be much better if you are looking for a fair and just end, not to be treated like a customer.  If your are a school employee, stop giggling.  You may need the same advice when it’s your child we’re talking about.

The Catch 22 Known as Social Media

 I, like many, enjoy social media.  In fact, I've always had a bit of a system.  My Facebook account is used for family and friends, Twi...